01
Velocity and Throughput
How to measure
02
Code Quality
Quality issues hurt the business. Critical bugs can lead to customer dissatisfaction, lost revenue, and brand damage. Poor code quality also slows development, making new features harder to deliver. Investing in quality protects revenue, builds trust, and boosts engineering efficiency by reducing rework.
How to measure
03
Resilience
Operational Resilience matters because downtime impacts revenue and trust. Whether it’s lost sales from an e-commerce outage or churn in B2B due to service instability, reliability is critical. Metrics like uptime and recovery time give leaders confidence and offer early warnings. For executives, this translates to reduced risk of disruption for customers and the business.
How to measure
04
Collaboration & Flow
Efficient collaboration and flow boost productivity by removing roadblocks, not by working harder. Smooth hand-offs, quick feedback (like faster PR reviews), and shared context speed up delivery and reduce errors. This leads to better throughput, less wasted time, and higher team morale. Strong collaboration also builds resilience, lowers turnover, and supports a culture where people thrive.
How to measure
05
Onboarding & Enablement
Onboarding and enablement are key to unlocking the ROI of hiring. Faster ramp-up means new engineers deliver value sooner, while clear processes and good tooling prevent wasted time and frustration. Effective enablement boosts retention, scales teams smoothly, and ensures all engineers can work efficiently.
How to measure
06
Progression by Craft
Progression by Craft boosts long-term engineering productivity by growing talent from within. Investing in skill development and clear career paths leads to higher retention, better innovation, and a strong leadership pipeline. It’s often more effective than external hiring and helps teams stay current, engaged, and resilient.